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Payments, Delivery, Terms and Conditions

Order confirmation

We understand that by placing an order you are accepting the following terms and
conditions.

Order payment
We have made every effort to present our service in the most understandable way
to allow for easy choice and ordering. Your order will not be released for delivery
until payment has been processed.
Cards accepted include: Visa, Mastercard, Diners Club, Delta, Switch, Solo
We accept Prepayment by cheque against Proforma Invoice.
Strict 30 Day Accounts
BACS/Bank Transfer: Please ask for details
30 Day Accounts may be opened for any regular customer by special arrangement
with at least two references from current suppliers to your organisation. To apply
for an account telephone 01949 81677 or email: info@Denham-s.com.

Prices
All prices quoted exclude VAT which will be added at the current rate, and delivery.

Customer Details
Your customer details will not be passed on to any other party at any other time.
We may however like to contact you, to keep you informed of new developments
within our own service, new products and ideas. If you really do not want this
service please contact us now or in the future on:
info@Denham-s.com. On receipt of your request your details will be removed from
our marketing list.

Security
We will not allow any other party access to your information at any point in time. All
credit card information is destroyed after use.

Delivery
We will deliver to your door within a mutually agreed timescale. Special Delivery
requirements (next day etc..) on application. Please note we expect the recipient or
someone to be able to receive and sign for the delivery. In the event of someone
not at home a "while you were out" card will be left stating the date and time of
attempted delivery. The card will have a local contact telephone number for the
recipient to call to arrange another delivery. To achieve our greatest efficiency we
require full and concise addressing details. It is most important for every order to
contain the formal name of the recipient with title, plus the fullest, normal address
details. We will also require a telephone number for the recipient. Delivery of
electronic data, and uploading of data to domains will only be completed after
payment is received. A copy of any data delivered electronically will also be
delivered on CD or DVD if requested by the customer.

Returns/Damaged goods
In the unlikely events of goods being received, which appear obviously, damaged
in transit. Especially where the packaging may be crushed. Please ask the
recipient, either not to accept the parcel or to sign for it as "Damaged, unchecked"
or "Damaged, unexamined". If this situation does occur please contact us
immediately at info@Denham-s.com or telephone 01949 81677.

When you contact us please state the following:

Your order number.
Your name as it appears on your order.
Delivery date.
A brief outline of the problem.
A viable suggestion, as to how we can help you, to put the problem right.

Data Protection Act
We conform with the requirements of the Data Protection Act.

A full copy of our Terms and Conditions are available on request and will be despatched at
quotation stage